Privacy Policy
This privacy policy applies to the Fersonal mobile application and the Fersonal website at fersonal.com (collectively referred to as the "Service"), developed and operated by Primož Pesjak (hereinafter referred to as "Service Provider," "we," or "us"). This service is provided as a Commercial service.
We are committed to protecting your privacy. This policy explains what data we collect, why we collect it, who processes it, and how you can control it.
1. What information we collect
Information you provide
When you register for an account, sign up for the beta, or contact us, you may provide your email address, name, platform preference, and fitness-related information needed to use the Service.
Information collected automatically
Depending on your consent choices, the Service may automatically collect device type, operating system, IP address, crash logs, error reports, and anonymous usage events (such as workout completion or onboarding progress).
2. Why we collect it and our legal basis
Under the General Data Protection Regulation (GDPR), we rely on the following legal bases for processing your data:
Consent
We ask for your explicit, opt-in consent before collecting anonymous usage analytics (such as workout completion rates and onboarding drop-off events). You can grant or withdraw this consent at any time in the app under Settings > Privacy, or by contacting us.
Legitimate interest
We process certain data without explicit consent where we have a legitimate interest in maintaining the reliability and security of the Service. This includes:
- Crash reporting: Collecting crash logs and stack traces to identify and fix issues that affect app stability.
- Error tracking: Monitoring errors and performance to maintain service quality.
- AI-powered features: Processing workout generation prompts to deliver personalized training plans. No personally identifiable information is sent to AI providers.
You have the right to object to processing based on legitimate interest. To do so, contact us at the address below.
Contract performance
Some data processing is necessary to deliver the Service you signed up for:
- Subscription management: Processing subscription status and purchase history to manage your access to paid features.
- Transactional emails: Sending magic links and account-related emails necessary for authentication and service delivery.
3. Who processes your data
We use the following third-party services to operate the Service. Each processes data only for the purpose described and under their own privacy policies:
| Service | Data processed | Legal basis |
|---|---|---|
| Firebase Analytics | Anonymous usage events (workout completion, onboarding progress) | Consent |
| Firebase Crashlytics | Crash logs, stack traces | Legitimate interest |
| RevenueCat | Subscription status, purchase history | Contract performance |
| Sentry | Error tracking, performance monitoring | Legitimate interest |
| OpenAI | Workout generation prompts (no PII sent) | Legitimate interest |
| Mailjet | Transactional emails (magic links) | Contract performance |
We may also disclose your information when required by law, to protect our rights or your safety, to investigate fraud, or to respond to a government request.
4. How to opt out and control your data
Analytics consent
Firebase Analytics data is only collected with your explicit consent. In the mobile app, you can manage this at any time under Settings > Privacy. Analytics are not currently active on the website.
Right to object
For data processed under legitimate interest (crash reporting, error tracking, AI features), you have the right to object. Contact us at [email protected] and we will assess your request.
Data deletion
You can request deletion of your personal data at any time by contacting us. We will respond within a reasonable time. Note that some data may be required for the Service to function properly.
Uninstall
You can stop all mobile data collection by uninstalling the application using the standard process on your device.
Data retention
We retain data you provide for as long as you use the Service and for a reasonable period thereafter. Automatically collected data is retained for up to 24 months and may then be stored in aggregate form.
Children's privacy
The Service is not directed at children under 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided personal information, we will delete it immediately. If you believe your child has provided us with personal information, please contact us at [email protected].
Security
We provide physical, electronic, and procedural safeguards to protect the information we process. Access is limited to authorized personnel who need it to operate, develop, or improve the Service. No security system can prevent all potential breaches.
Changes to this policy
We may update this Privacy Policy from time to time. Changes will be posted on this page. Continued use of the Service after changes constitutes acceptance of the updated policy.
This privacy policy is effective as of 2026-03-28.
Contact us
If you have any questions about this privacy policy or your data, contact us at [email protected].